Replacement and return policy

By completing the purchase, you are deemed to have agreed to all terms and conditions

Very important note:

The store has the right to cancel the order without referring to the customer in the event that the product is not available or the product is not ready for any reason... The cancellation entails returning the value of the full amount paid to the customer, and the customer has no right to object or claim compensation in any way ...... ....................................

In the event that you wish to replace or return the product after purchasing it, we are pleased to satisfy your desire and request with pleasure in accordance with the replacement and return policies specified by the Ministry of Commerce and Investment as follows:

Dear customer, please check your device carefully upon receipt and make sure of it before the delivery staff leaves

Terms of return and exchange

- Our valued customers can return within 24 hours and exchange within 3 days from the date of purchase.

- The period of refunding the purchase amount upon the return process within a maximum period of 14 working days, according to the applicable policies and bank transfers

- It is required to attach the original purchase and shipping invoice in case of return or exchange within the period mentioned above for each case.

- Purchases are required to be in their original condition when purchasing with their cover, and the original purchase invoice must be attached.

- In the event of returning or exchanging purchases, the customer will bear the shipping fees

- In the event that the payment was made by credit cards / mada / and the customer wants to return the purchases, the customer will bear the payment fees

Important notes follow the exchange and return policy:

Unfortunately, dear customer, without the original invoice, we apologize for the replacement, refund or re-printing of the invoice (according to the policy of the institution), and a request is submitted to the agent for maintenance.
It is required to return the original box (carton) in its original condition, the instruction booklet and all attached accessories, in addition to any gift card, other gifts or offers attached.
You can return or exchange your new device only if it is not used and in its original condition
In the event that the product is returned due to a defect in the product, a defect from the manufacturer, or as a result of damage during the delivery of the product, or due to the delivery of the wrong product, no additional fees for the shipping service or bank transfer fees will be charged.
Receipt of the shipment from the shipping company is an acknowledgment from the customer that the shipment (carton) is in good condition and has not been opened before receipt.
In the event that the customer does not receive the goods within 15 days from the date of the invoice, the company has the right to cancel the sale order (the invoice) and the amount will be credited to the customer in the online store.
The customer bears the shipping costs in case of replacement and return.
Refunds are for returned products only, and other fees such as shipping fees, bank fees or cash on delivery fees are not refundable.
In the event of refunding the amount paid by a credit card, the institution is not responsible for the period of refunding the amount to the customer’s account.
Purchases paid with vouchers, credit cards or through the purchase installment service cannot be returned for cash.

Products cannot be returned or exchanged in the following cases:

Returns are not accepted after 24 hours from the date of purchase
No exchange is accepted after 3 days from the date of purchase
When the product is changed from its original condition for any reason
When used, including the purpose of the experiment, which does not affect the condition of the product.
During the period of offers and discounts, returns or exchanges are not accepted

Order from the store ... The store is not responsible for:

Customer error in entering personal data.
Error receiving or delaying the arrival of the request resulting from the previous item.
Not adding the required number of products to get the special offer.
Ineffective coupons or special offers due to a software bug in the basket platform.

Terms and conditions of deals and offers:

The offer is valid for a certain period to be determined in the offer or until stocks run out.
The quantity available for purchase will be determined in the offers and any increase in this quantity may lead to cancellation of the order.
The purchase order is not binding on us and we can withdraw the offer at any time without referring to the customer.
All offer products will be delivered within a maximum of 10 working days.
Offers cannot be obtained in conjunction with any other offer in exhibitions or on the site for the same product.

Amendment to the list of terms and conditions:

Air Conditioning Corporation has the absolute right at any time to modify the terms and conditions of the website without prior notice or warning. You may access the most current version of the Terms and Conditions at any time on the Website. If you do not accept the modifications to the terms and conditions, you must stop using this service. In the event that you continue to use this service, you implicitly agree to be bound by the amended terms and conditions for using this site.